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Read Before You Open an Account

These terms set out what you agree to when you create a picks25 account and use our casino lobby, sportsbook, or any payment method we support.

Covers all account activityPayPal, Venmo, Play+ payment rules includedState-law eligibility appliesUpdates posted to this pageContact us before disputes
picks25 Read Before You Open an Account
HOW WE HANDLE POLICY

Account Security and Your Rights

Data Handling

We collect only the data required to verify your identity, process PayPal or Venmo transactions, and comply with applicable state reporting obligations. We do not sell your personal data.

Cookie Use

Cookies on picks25 support session security and keep your account wallet preferences intact across mobile and desktop. You can adjust cookie settings through your browser at any time.

Account Security

Your account is protected by password authentication and, where enabled, a one-time code sent to your registered phone. Never share your login — we will never ask for your password via chat or email.

Requesting Changes

To update personal details, close your account, or request a copy of data we hold on you, contact us through live chat or email. We process identity-related requests after verifying account ownership.

TERMS CONTACT PATHS

Reach Us About These Terms

Team online

Live Chat

Open the chat window from any page inside your account dashboard to ask questions about a specific clause, a payment hold, or an account restriction under these terms.

Email Support

Send a written query to our support address listed in your account settings. Email is the right channel for formal disputes or requests tied to these terms.

Account Help Center

Our help center has searchable articles covering the most common terms questions — PayPal linking rules, identity verification steps, and account closure procedures.

Common Questions About These Terms

These terms apply to anyone who creates or uses a picks25 account. Access is limited to eligible states where online casino and sportsbook activity is permitted under local law.

No. All deposits must come from a payment method registered in your name. Third-party PayPal or Venmo payments violate our terms and may trigger account review or suspension.

We post updates directly to this page. For material changes, we also send a notification to your registered email. Continuing to use your account after that counts as acceptance of the revised terms.

Email our support team with your account details and a clear description of the issue. Written disputes are reviewed in the order received; live chat is available for urgent account-access questions.

We retain the identity and payment data required for verification and state compliance. You can request a summary of data we hold by contacting us through the account help center.

You can request account closure at any time through live chat or email. Any verified balance in your account wallet will be returned to your linked PayPal, Venmo, or Play+ method after identity confirmation.
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Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.